Our Process

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Research and analysis

Our research, analysis and digital consultancy services help clients define exactly what they want to achieve from a digital transformation project and why. Using a range of research methods such as face-to-face interviews, shadowing sessions, functional mapping and surveys, we analyse, report and establish the criteria for the success of your web application.

What might it include?

  • Analytics analysis
  • User research
  • Market research
  • User experience and workflow development
  • Visual research and development
  • Technology scoping and prototyping
Planning & wireframing project prototypes in our East London office

Design & Development

Our digital design and development services combine our in-depth knowledge of UX design, database architecture and web app platforms to take your project all the way from concept to launch. The Agile development methods and practices we employ during the build process ensure projects are carried out in a transparent and collaborative manner, meaning clients are always in the driving seat.

What might it include?

  • Information architecture
  • User interface design
  • User experience design
  • Performance optimisation
  • Agile development and engineering

Continuous improvement and support

Markets and user needs never cease to change, so why should your digital infrastructure stay static once it’s deployed? Our continuous improvement and support services provide ongoing operational and technical development to ensure the success of your digital transformation project through the roll-out phase and beyond.

  • User testing and product review
  • Launch and staff roll-out strategy
  • Data migration and management
  • Continuous improvement program (CIP)
  • Security and governance

Get in touch:
Book a meeting

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