Careers at Make Agency

Senior Account Manager

Make is a growing digital agency in the heart of East London. Due to continued growth, we're looking for a new Senior Account Manager to join our growing team.

You will be joining a passionate team of 6, working across a client portfolio containing clients of all shapes, sizes and challenges, to deliver successful digital marketing on a retained monthly basis.

We are looking for an individual who loves their industry and has a strong consultative skill set. As a Senior Account Manager, you will have a marketing agency background where you shine at managing relationships and delivery, whilst consulting with your clients and driving their brand in the right direction to achieve their business goals.

You have a solid overview of paid and owned media, creative strategy, CRM and content and the know-how to brief the account management team to get the best quality and delivery to delight your clients.


  • 4 years+ relevant digital / marketing agency experience
  • Holistic understanding of digital marketing (owned, earned,paid)
  • Experience in working with leaner marketing budgets
  • Comfortable offering strategic advice and consultancy to clients
  • The ability to interpret data and draw actionable insights
  • Campaign management and delivery
  • Social expertise - you’ll be expected to draw on your knowledge of trends, developments and new technology through a genuine passion for social

Key attributes/requirements:

  • Developing and agreeing the right KPI’s to measure success against client objectives
  • Detail orientated and process driven
  • Strong time and project management skills
  • Commercial mindset - ensuring efficiency and profitability
  • Turn data into actionable insights
  • Clear communication & presentation skills
  • You’ll be totally on the ball, someone who gets things done
  • You’re not afraid to roll up your sleeves and assist in delivery


  • Flexible working
  • Work from home and in the office hybrid
  • 22 days holiday per year plus
  • Christmas closing
  • Working with a young, vibrant team in a modern office in Bethnal Green
  • Commission on up sell
  • Office drinks
  • MacBook Pro


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