Careers at Make Agency

Digital Project Manager

We are looking for a positive, enthusiastic and motivated Digital Project Manager with 3+ years agency experience who is looking to work in a fast-paced digital agency environment.

Make is a growing digital agency in the heart of East London.

You’ll be our first account manager and report directly to the directors, you will work with the in-house developers, designers, marketeers and content writers to create digital projects and creative campaigns.

Responsibilities:

  • Management of various client accounts covering business development, delivery of excellent customer service and handling the commercial relationship with those accounts
  • Establishing strong relationships with senior managers and owners in those accounts and maintain frequent contact with them
  • Understanding the clients’ needs, market, competition and business plans and how to help them achieve and exceed their goals
  • Managing digital projects from start to finish (experience managing website builds is a must)
  • Providing sales reports, projections and account summaries to the management team
  • Being the main point of contact for the customer for any enquiries or issues they have escalating those issues to the appropriate teams internally where required

Required skills:

  • A proven track record in digital account managment
  • Knowledge of Wordpress platform
  • Experience in managing a team
  • A strong understanding of the technicalities, costs, risks and business implications of service solutions in the digital market place
  • Agency background
  • Excellent English oral and written communication skills

Desirable skills:

  • Demonstrable examples of previous account management success
  • Knowledge of WooCommerce platform
  • An understanding of software development methodologies
  • A demonstrable appreciation of the challenges faced by businesses competing online and our clients in particular

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